When investing in landscaping services, property owners are often interested in the quality and durability of the work provided. Since landscape projects represent a considerable investment, clients naturally seek assurance that the outcomes will meet their expectations. Its why many wonder if landscape contractors in Calgary offer guarantees or warranties on their work, covering aspects such as materials, plant health, structural integrity, and more.

Guarantees and warranties provide clients with the peace of mind that the contractor will address any issues arising from faulty workmanship or low-quality materials without incurring additional costs. Understanding what these assurances entail, what they typically cover, and how they vary among contractors can help homeowners and commercial property owners make informed decisions when hiring a landscaping contractor. 

The Project Landscape team discusses what types of guarantees or warranties Calgary landscape contractors may offer, the limitations of these assurances, and what clients should look for before hiring a contractor.

Understanding Guarantees And Warranties In Landscaping

When it comes to landscape contracting, the terms “guarantee” and “warranty” are often used interchangeably, but they have specific differences:

Guarantee

A guarantee usually refers to the quality and performance assurance a contractor gives. This means they “guarantee” that the work will meet specific standards and specifications. Guarantees often cover the artistry and completion according to the project plan, ensuring the project meets the client’s expectations.

Warranty

A warranty generally covers the materials, plants, and structures used in landscaping. It provides a more formal promise that if any issues arise due to faulty materials or poor quality, the contractor will replace or repair the elements at no additional cost within a specified time frame.

Guarantees and warranties are designed to give clients peace of mind and reflect the contractor’s confidence in their work. However, the specifics and scope of these assurances can vary widely depending on the contractor.

Types of Guarantees or Warranties Offered by Calgary Landscape Contractors

Landscape contractors may offer different guarantees or warranties, depending on the nature of the project and the materials used. Here are some common types of assurances that might be provided:

1. Workmanship Guarantees

Many contractors offer a guarantee on the quality of their craft, covering aspects like installation, structural integrity, and overall craftsmanship. This guarantee typically lasts one to three years, depending on the contractor and project scope. Workmanship guarantees peace of mind that if any issues arise due to improper installation or construction practices, the contractor will rectify the problem at no additional cost.

Guarantees are vital for hardscape elements like patios, retaining walls, walkways, and driveways, as these features are exposed to the elements and need to be structurally sound to ensure longevity.

2. Plant Guarantees

Plant guarantees are standard in landscaping projects that involve trees, shrubs, flowers, or other living elements. These guarantees typically last for a shorter duration, often between six months and one year, because plants are living organisms that require proper care and maintenance to thrive. Plant guarantees ensure that if any plants die due to issues unrelated to client neglect, the contractor will replace them within the warranty period.

However, plant guarantees often come with specific conditions. For example, contractors may require clients to follow a care regimen, such as proper watering, to maintain the warranty.

3. Material Warranties

Materials used in landscape construction, such as pavers, stones, and other building materials, may also come with warranties. Materials manufacturers often provide these warranties and cover issues like cracking, chipping, or fading over time. A Calgary landscape contractor will typically relay these warranties to the client, acting as a liaison with the material supplier if issues arise.

Material warranties vary based on the product type and manufacturer, but high-quality materials often come with warranties ranging from five to twenty years.

4. Irrigation System Warranties

Warranty on complex irrigation systems is also common for properties that have them installed. Irrigation warranties may cover the system’s components, such as sprinklers, valves, timers, and controllers. These warranties usually span one to two years and ensure that the contractor will address any defects or issues with the irrigation system.

Irrigation warranties may also require the system to be appropriately maintained, such as seasonal adjustments, to remain valid.

Factors That Affect The Scope Of Guarantees And Warranties

Not all guarantees and warranties are created equal. Several factors influence the scope and duration of the guarantees or warranties offered by Calgary landscape contractors:

• Project Size and Complexity—Larger, more complex projects may require more extensive warranties, especially if they involve significant structural elements or intricate systems.
• Material Quality – High-quality materials often come with more extended warranties provided by manufacturers, which the contractor can pass on to the client. However, lower-cost materials may have limited or no warranties.
• Contractor Reputation—Established, reputable contractors may offer stronger warranties as part of their commitment to quality, while newer or smaller companies may offer more limited assurances.
• Client Maintenance—Many warranties require clients to properly maintain the landscape. Neglect, such as failing to water plants or follow recommended care instructions, can void the warranty.

Understanding these factors can help clients choose contractors who offer warranties and guarantees that meet their needs and provide reliable protection for their investment.

What’s Typically Covered In A Landscape Warranty?

Landscape warranties generally cover specific aspects of a project. Knowing what is commonly covered can help clients set realistic expectations and ensure they select a contractor with a suitable warranty policy.

• Structural Elements – Warranties often cover structural integrity for hardscape projects like patios, retaining walls, and walkways. Contractors assure clients that features will be installed correctly, adhering to building standards and materials that withstand Calgary’s variable weather. A warranty on structural elements often includes protection against sinking, shifting, or cracking.
• Plant Health -Plant warranties are intended to ensure the initial health of installed plants. If plants do not survive within the specified timeframe due to poor planting practices, the contractor will replace them. However, plant warranties generally don’t cover plant death due to factors beyond the contractor’s control, such as extreme weather or pest infestation.
• Irrigation Systems -Irrigation warranties cover the system’s functionality and are essential in ensuring efficient watering for plants. If any components fail due to installation issues or material defects, the contractor will repair or replace them.
• Lighting Systems – Landscape lighting is another area where warranties may apply, especially for larger projects involving permanent lighting installations. A warranty on lighting systems generally includes fixtures, wiring, and control systems, protecting clients against any faults within the specified period.

Make The Right Landscape Contactor Choice 

When planning a landscaping project, it is essential to discuss your specific needs and expectations with a contractor. Ask about the type of guarantees or warranties they offer and ensure they provide written terms outlining the coverage. Choosing a contractor who stands behind their work and materials makes you feel confident that your landscaping investment is well-protected against potential issues. 

For information on our landscaping service and the warranties and guarantees we offer, contact Project Landscape via this form or call us at 403 257 4059. We will get back to you shortly.